FAQ

If you should have further questions, please feel free to email us at angelo@experiencepuglia.com

How do I book and pay?

When you’re ready to confirm your booking, following my email with a detailed itinerary and dates, I’ll send you an invoice for 25% of the total booking, as deposit.
90 days prior to the tour start date, I will then send you a second invoice for 50% of the balance of the total booking.
The final payment is due no less than 45 days prior to commencement date of booking.
All the payments can be done by credit card or bank transfer.


What is the cancellation policy?

Cancellation fees are applied based on the number of days before the tour start date, with increasing fees closer to the departure date, as it follows.
• Over 121 days prior to the tour: 50% of the booking deposit;
• 120 to 91 days: loss of the booking deposit;
• 90 to 46 days: 40% of the total booking;
• 45 days or less prior to the tour start date: 70% of the total booking;

The purchase of a travel insurance, is recommended to avoid any financial loss associated with your travel arrangements. Any question about what a travel insurance covers, should be addressed directly to your travel insurance Company.


What’s included in the total cost of the tour ?

Virtually evertything is described on the itinerary and so accommodation, breakfast, lunches ( 2 courses and fine wine ), entry tickets and transportation.


Is there a minimum or maximum number of people for each tour?

There’s a minimum of 2 and a maximum of 7 people for each tour.


Are there set dates for the tour ?

Yes, please send me an email and I’ll send you all the information.


What kind of accommodation do you offer ?

It’s a boutique hotel in a historical building in the town center, very well kept, run by welcoming people and you’ll get a spacious room ( bigger than in a 4 star hotel ) with en-suite bathroom ( 2 sinks and a walk-in shower ), free wi-fi, a/c, tv and a little fridge.


Is it possible to customize a tour ?

It’s possible to include a cooking class or a wine tasting in a 4 day tour or an extra day. We might also easily plan to end the tour somewhere else rather than at the Bari airport. So, please send me an email for further information or fill in the form below.


 Is the tour led by an English speaking guide ?

Yes, the tour is just for English speaking people.


 Are the tours available all year round ?

Yes, they are and each season has a special reason to visit Puglia


Arrival and departure times are flexible ?

Yes, arrival and departure times on the itinerary are just prospective ones. You’ll confirm me your schedule once you book your plane or train tickets.